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Shopping Policy

While shopping on www.bestorders.com, customers have the obligations to abide by the following terms and conditions. Please read the following terms and conditions carefully, before ordering the goods.

 


 

First: Product availability

A. Best orders limited should insure customers satisfied with our services and products.  For regular and common items we keep large of stocks, but for certain models we might not have enough stock items, So, customers order it through online system without any communication with our customer services might have the problem of when ordering it, there is not enough quantity for your orders, So, we suggest customers for big quantities, please consult our customer services first, after confirmation, then order it through online system. Best orders limited has the right to cancel commitment and orders , for the products which is out of stock or the changed quantity, Best orders limited will notice customers by email and fax or phone call immediately afterwards, if such a thing happens, we apologize for the troubles and inconvenient.

Customers have the right to cancel the order if Best orders limited rises the prices or the products are out of stock, or the delivery time is too long after customers making the payment. But remember to notice Best order limited customer service for such action. Best orders limited should refund the payment according to the agreements and discussions between Customers and Best orders limited customers service personnel. 

B. For the model which marked Non-stock items, which means it needs to be ordered, the delivery time will be ranging from 2-3 weeks. 4-6 weeks. 6-8 weeks. 9-12 weeks, it depends on the models and specs. For such items, Please contact our customer service for how to order it and how to pay.

Second: Shipment

A. For the products will be shipped from warehouse of Hong Kong, Macau, Taiwan, Japan, Malaysia or mainland china, it depends on the availability of items, best orders limited keeps rights to change the shipping methods which customers choose. If such a thing happens, best orders limited customer service will inform customer immediately.

B. The total length of delivery time depends on inventory situation, processing time + delivering time.  

C. The term is based on CNF and CIF for the freight prepaid through www.bestorders.com

D. For customers choose the term FOB, best orders limited reserve the rights to choose the forwarders and airlines, for the freight either to be collected by customers or to be prepaid. For customers insist to use their own forwarders and airlines, the government tax of FOB any port would not be covered by Bestorders.com

E. Please fill in your real name, delivery address and contact information accurately and clearly. For following situations, Best orders limited will not undertake any responsibilities.

1.Customers provide false and non real information on address, phone, and name.

2.No one sign and take the package while it reaches the destination which customer designated. 

3.Force majeure, such as: natural disasters, transportation of martial law, war and other emergencies.

4.For items marked as free shipping, we provide free of charge for shipping. But for the items have not marked as free shipping, the prices show on bestorders.com doesn’t include the shipping cost.

Customers have to pay for the shipping cost by choosing the shipping methods, then the system will show how much freight customer has to pay for this product.

Third: Security and Privacy

A. Security: whether customers place order by Fax or order it online, best order limited will ensure the safety of any information provided by customers. Best orders professional staff will look after your orders.

B. privacy: Best orders Limited respects your privacy. In any cases, best orders limited will not share your personal information and order details to any third party ( except state judicial departments). The customer’s information is only used to process the orders.

Forth: Disclaimer

A. Best orders Limited has the right to modify the business trading rules. If the customer doesn’t agree the modification, they can cancel Best orders limited’s Service. www.bestorders.com has the right to modify and interrupt the services without notice to customers, and does not responsible to any third party.

B. As a result of force majeure or any other reasons which is beyond control of best orders limited. www.bestorders,com doesn’t be responsible to losses such as relevant information, files and records which caused by system crash, damage, and improperly use. However, www.bestorders.com will be ready to help as much as possible.

Fifth: Dispute process

A. Best orders Limited has the right to interrupt one or more online services accordingly without being responsible to anyone.

B. Customers have the following rights if they don’t agree Best orders limited‘s modification of the rules and conditions or they don’t satisfy the service.

1. Stop the service offered by www.bestorders.com

2. Notice customer service stop the service and the deal.

C. when the customer’s service is over, customer’s right of using our website is interrupted immediately. Best orders limited and the customers both have no right to send the information about the online services to any third party

D. Any dispute between the customer and the best orders limited, after negotiations without reach same agreements, According to both sides affirm agreement and related laws, Any party can submit it to court located in mainland china.

 


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